Skip to content

Voice AI Engineering

The Hostile Intake Call

OPENBuild a voice agent that stays useful under interruptions, noise, ambiguity, and an actively uncooperative caller.

DEADLINE · US CENTRAL TIME

32d07h08m54s

NOV 23, 2026 · 11:59 PM CT

The task

Design the control layer for a real-time intake agent facing packet loss, cross-talk, accent variation, and adversarial callers. Public tests replay disclosed call families; hidden tests alter timing, intent, and background conditions.

The agent must collect a complete structured intake while refusing unsafe commitments. A clear recovery strategy matters more than a polished demo transcript.

Hard constraints

  • End-to-end response latency below 900 ms at p95.
  • No caller voice may be retained after scoring.
  • Maximum 4 scored submissions.

AI policy

AI is allowed. We provide it. We log every prompt.

Use the provided environment as aggressively as you like. Judges evaluate your decisions, verification discipline, and final system—not whether you typed every token yourself.

Judging rubric

Task completion

Required fields captured correctly.

35%

Recovery

Interruptions and hostile turns handled safely.

30%

Latency

Measured p50 and p95 response time.

20%

System clarity

Architecture and failure modes explained.

15%